3 of 1 ·Explain or Excuse?

Lesson 3 · Arguments and Explanations
Understand causes without removing responsibility automatically.
Click to zoomIllustration supporting Explanation and responsibility answer different questionsAn explanation describes why something happened. An excuse argues that responsibility should be reduced. A true explanation can help prevent repetition even when responsibility remains.
A file-sync failure explains part of a missed deadline. If the team ignored backups and warnings, the explanation does not remove responsibility. It does reveal what to improve.
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