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Questions parents ask

Frequently asked questions

Everything a parent usually wants to know before enrolling a child — the format, the time it takes, how AI is used, what we collect, and how payment works. If something is not here, ask us.

The programme

What your child learns, and who it is built for.

Classes 6 to 9 — roughly ages 11 to 15. The curriculum is paced for a student juggling school, and it starts from the beginning, so a Class 6 student with no background is not behind.

No. The first chapters are about computational thinking — breaking a problem down, spotting patterns, thinking in logical steps — before any code is written. It is designed for complete beginners.

Games, a personal website, small Python programs, an AI-powered mini project, and a final capstone project they design and ship themselves. Every chapter ends in something made rather than something memorised.

You can see the full chapter-by-chapter curriculum before paying anything — browse the courses.

A couple of short sessions a week is plenty. Lessons are deliberately short and the building is the bulk of it. Nothing is timed and nothing expires while your access runs, so a heavy school week just means picking it up later.

No. The course is self-paced: you buy it once, it opens immediately, and your child works through it whenever it suits them. There is no timetable to attend, nothing scheduled, and so nothing to miss.

A laptop or desktop computer with a modern browser — Chrome, Edge, Firefox or Safari — and a normal home broadband or mobile connection. Everything runs in the browser, so there is nothing to install, and no high-end machine or graphics card is needed. A phone alone is not enough, because the projects involve real typing and a proper editor.

Course material is in English, with a language preference captured at checkout so we know which our families prefer for support and future material.

For parents

Consent, visibility, and what we hold about your child.

You. An adult makes the purchase and gives consent, and during setup you identify yourself as the parent or guardian and can create your child's account linked to yours.

At checkout you are asked, as separate ticks rather than one bundled box, to consent to your child taking part and to the specific processing the course needs. Optional things — such as us ever using your child's project work publicly — are asked separately and can be declined without affecting the course.

The detail is in the privacy policy.

As little as the programme needs: a name, a class band, and the work they do in the course. We do not collect a date of birth, a school name, a home address or a photograph. Your own name, email and phone are collected because you are the account holder and the payment contact.

A parent account has its own dashboard showing the chapters your child has completed, the skills they are building and the projects they have finished. It is a dashboard you check rather than a report we email — we would rather show you the real thing than summarise it for you.

Yes. As their guardian you can ask what we hold about your child, ask us to correct it, and ask us to delete it. Write to us and we will do it and confirm in writing.

See child safety for who can see your child's work.

Through the contact page, which lists the route for support, for enrolment questions and for a formal grievance. We are still finalising the reply time we are willing to be held to, so we would rather not quote one here than quote one we might miss.

Contact us.

AI

Where it is used, what it is sent, and what it is never trusted with.

In one place: when your child writes an answer to a 'Try it' or 'Challenge' task, an AI model reads that answer and replies with a score and a few sentences on what to try next. There is no AI chatbot or AI tutor your child can talk to freely — we have deliberately not built one.

Four things: the lesson title, the task, the lesson author's note on what a good answer shows, and the text your child wrote. Your child's name, email, school, class, age and account identifier are not sent. The model is marking a piece of schoolwork and is not told whose it is.

OpenRouter, which routes the request to one of several underlying model providers. The request is made from our server and never from your child's browser, so the key that authorises it is never exposed.

As a habit rather than a warning. Students are taught to check what AI tells them, to run any code it writes, to be able to explain work before calling it theirs, and to say when they used it. There is a specific lesson on what must never be pasted into an AI — including other people's personal details, which is the part most guidance misses.

The full account is on the responsible AI page.

Tell us and a person will look at the actual answer. A mentor can review and override any AI score. An AI grader is a piece of software that can be wrong, and we treat it that way.

Payment and refunds

What it costs, and what happens if you change your mind.

Each course carries its own price, shown on the course itself so that the figure you see is the figure charged. The opening chapters are free to read in full first, so you can judge the material before paying anything.

See the courses and their prices.

One-time. You buy a course once and it stays open for the access term shown on it. There is no recurring charge and no card kept on file for renewal. Renewing later adds to your remaining time rather than replacing it.

Yes. The first 2 chapters of every level are free to read in full, with no card needed. Create a free account and the work your child does in those chapters is saved and carries over if you buy.

The cancellation window is being finalised and will be stated in days on the refund policy page. Until it is published we will not hold you to a policy we have not put in writing — write to us and we will deal with it fairly.

Refunds & cancellation.

Yes. Payment is handled by Razorpay and a receipt for the transaction is issued to the email on the account.

Your child keeps the projects they built. The course material closes when the access term ends, and you can renew to reopen it — renewing adds to whatever time is left rather than restarting it.

Still deciding?

The first 2 chapters of every level are free to read in full, with no card needed. It is the same material your child would get after paying — the best way to judge it is to read it.