Privacy Policy

KAERON runs an online technology programme for students in Classes 6 to 9. We decide what personal data the programme collects and why, which under India's Digital Personal Data Protection Act, 2023 makes us the Data Fiduciary for that data.

Being finalised. Our registered entity name and address will be published here. Until then you can reach us through the contact page.

To create an account we collect only a name and an email address. If you go on to buy a course we also collect a phone number, the child's grade and the preferred class language. Once enrolled we hold the student's name, their coursework and written answers, attendance, and progress records.

We do not ask children for any personal detail beyond what the programme needs to teach them and to show a parent how they are getting on.

KAERON is for students in Classes 6 to 9, all of whom are minors. We process a child's data only on the consent of their parent or guardian, recorded when a course is bought and kept as a record.

We do not use children's data for behavioural advertising, tracking or profiling. The DPDP Act prohibits it, and we have no product reason to want it.

Being finalised. The exact steps we use to verify that consent comes from a parent, how a parent withdraws it, and what happens to the child's data when they do, are being written up. Ask us and we will explain the current process in writing.

Live classes may be recorded, and students use supervised AI tools as part of the curriculum. Consent for both is collected at checkout as a required condition of enrolment.

Permission to use a child's photos or videos in our marketing is asked for separately and is entirely optional. Declining it does not affect enrolment, and it can be withdrawn on its own without withdrawing anything else.

Being finalised. How long recordings are kept and exactly who can view them is being confirmed before publication.

We do not sell personal data. We use a small set of third-party processors to run the service, and each one receives only what it needs to do its job:

• Razorpay — payments and refunds
• Supabase — accounts, authentication and data storage
• LiveKit — live classes
• Resend — transactional email
• OpenRouter — AI scoring of written answers

Written answers submitted by students leave our infrastructure to be scored by a third-party AI model. They are sent without the student's name attached.

Being finalised. The country each processor stores data in, and a link to each of their own privacy terms, will be listed here.

Being finalised. Retention periods — for free accounts that never buy anything, for enrolled students, for class recordings, and for financial records that tax law requires us to keep for a fixed period regardless of consent — are being set and will be stated here in plain numbers.

Under the DPDP Act, a parent acting for their child can ask us for a copy of the data we hold, ask us to correct anything wrong, ask us to erase it, and raise a grievance if we get any of that wrong.

Being finalised. The exact route for each request and the response time we commit to are being finalised. In the meantime, write to us through the contact page and we will act on it.

Being finalised. The DPDP Act requires us to publish a named grievance officer who is reachable. Their name, designation, email and postal address will appear here and on the contact page.